How we handle your personal information
Last updated: September 2026
This Privacy Policy explains how 4Drive Cyprus collects, uses, and protects information when you visit our website or make a booking. We respect your privacy and handle data in line with applicable data protection principles.
4Drive Cyprus operates the website 4drivecyprus.com and provides a platform to book vehicles in Cyprus. Our registered address is Kato Paphos, Paphos, Cyprus. For privacy-related questions, contact us at [email protected].
We work with local vehicle providers across the island who fulfil bookings and issue rental agreements. Each provider is an independent entity responsible for processing data related to the rental contract.
When you interact with our website, we may collect the following categories of information:
We do not collect sensitive categories of personal data such as health records, political opinions, or religious beliefs unless you voluntarily include them in free-text fields.
When you complete a booking, you provide information required to process your reservation and create a rental agreement. This typically includes your name, email address, phone number, arrival details, and payment information for the booking advance.
Booking data is handled by our booking system and shared with the local rental company assigned to your reservation. The rental company processes this data to prepare the vehicle, issue the rental contract at pick-up, and manage the agreement during the rental period.
Payment card details for the online booking advance are processed by a third-party payment gateway and are not stored on our servers. The rental company may require a card at pick-up for holding a security amount or processing the balance payment, depending on the vehicle selected.
Our website uses cookies - small text files placed on your device - to improve functionality and analyse traffic patterns. We use session cookies to maintain your booking progress and persistent cookies to remember preferences.
We also use analytics tools to understand visitor behaviour: which pages are viewed, how long users stay, and where traffic originates. These tools aggregate data and do not identify you personally.
Most browsers allow you to refuse or delete cookies through settings. Disabling cookies may limit certain features of the website, such as completing a booking.
We use collected information for the following purposes:
We do not use your data for automated decision-making or profiling. Marketing communications are only sent if you explicitly opt in, and you can unsubscribe at any time.
We share your information only with parties necessary to fulfil the services you request:
These third parties are contractually obliged to protect your data and use it only for the specified purpose. We do not sell or rent personal information to marketing companies or unrelated third parties.
We retain booking records and related correspondence for up to seven years to comply with accounting and tax regulations. Technical logs are typically retained for 12 months unless needed for troubleshooting or security investigations.
Contact form submissions and review data are kept for as long as necessary to respond to your enquiry or display the review, and then deleted unless there is a legitimate reason to retain them longer.
You have the right to request access to the personal data we hold about you, ask for corrections if information is inaccurate, or request deletion where no legal obligation requires us to keep it.
You may also object to certain types of processing, request restriction of processing, or ask for data portability where technically feasible. To exercise any of these rights, email [email protected] with your request and proof of identity.
If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
For questions, concerns, or requests related to this Privacy Policy or how we handle your information, reach us at:
Email: [email protected]
Address: Kato Paphos, Paphos, Cyprus
Hours: Mon-Sun: 8:00 AM - 8:00 PM (GMT+2)
We aim to respond to privacy enquiries within 30 days. For urgent matters, please indicate this clearly in your subject line.