Frequently Asked Questions

Everything you need to know before you travel

Booking

Reserving a vehicle through 4Drive Cyprus is straightforward. You select your dates and location, choose a vehicle, and complete the booking online. Confirmation arrives by email with a voucher containing all pickup details and the contact information of the local company handling your reservation.

How do I make a reservation?

Enter your pickup and return dates and location on the homepage. Browse available vehicles, select the one that suits your needs, and follow the steps to complete your booking. You will receive a voucher by email with all necessary details including the exact address for pickup.

Can I modify my booking after confirmation?

Yes. Contact us at [email protected] with your booking reference. Changes to dates, pickup location, or vehicle type are subject to availability. The local company will assess the request and confirm whether the modification is possible. Some changes may involve adjustment of the total amount.

What information do I need to provide when booking?

You need your full name as it appears on your driving licence, email address, and a valid card for the booking advance. During pickup, you will present your driving licence and the voucher sent after confirmation.

Payment and Advance

When you book through 4Drive Cyprus, you pay a booking advance online by card. The remaining balance is settled when you collect the vehicle. The method accepted for the balance depends on the specific vehicle you reserved and is clearly stated during booking and in your voucher.

How much do I pay when I book?

You pay a booking advance online by card. The exact amount is shown before you confirm your reservation. The remaining balance is due when you pick up the vehicle. The accepted payment methods for the balance vary by vehicle and are specified in your voucher.

Can I pay the full amount in cash when I collect the vehicle?

The booking advance must be paid online by card. The balance payment method depends on the vehicle you have reserved. Some vehicles accept cash or debit card for the balance, others require a credit card. Check your voucher or the booking summary for the specific requirements of your vehicle.

What payment methods are accepted?

The booking advance is paid online by card. For the balance at pickup, the accepted methods vary by vehicle and are listed in your voucher. Options may include debit card, cash, or credit card depending on the specific vehicle reserved. Visit our payment methods page for more details.

Deposit and Credit Card

A deposit is a security hold applied by the local company at pickup. It is separate from your payment and covers the excess in case of damage. The deposit amount and card type required depend on the vehicle you book. Many of our vehicles are available without a deposit requirement.

Do I need a credit card?

It depends on the vehicle. Some vehicles require a credit card for the deposit, others accept a debit card or require no deposit at all. The specific requirement is shown during booking and in your voucher. If you do not have a credit card, filter for vehicles that accept debit cards or require no deposit.

What if I only have a debit card?

Many vehicles accept debit cards or require no deposit. Check the vehicle details during booking. If a deposit is required and you are using a debit card, ensure your card has a sufficient available balance, as the hold will temporarily reduce your accessible funds.

When is the deposit returned?

The deposit hold is released by the local company after you return the vehicle without damage. The time it takes for the funds to appear in your account depends on your bank, typically within a few business days. Contact the company directly using the details in your voucher if the hold is not released promptly.

Documents and Age

You must present a valid driving licence at pickup. Foreign licences are accepted in Cyprus, and an International Driving Permit is not mandatory but can be helpful. Minimum age and driving experience requirements vary by vehicle, so check the terms for the specific model you are booking.

What documents do I need at pickup?

You need your driving licence and the voucher sent to you after booking. The rental company may also ask for identification. If your licence is not in English, an International Driving Permit can be useful but is not required.

Is there a minimum age to drive?

Minimum age and driving experience vary by vehicle. Most vehicles require the driver to be at least 21 or 23 years old with one to three years of driving experience. Check the specific terms for the vehicle you are booking. These details are shown during the reservation process.

Can someone else drive the vehicle?

Additional drivers can be added at pickup for a fee. The second driver must meet the same age and licence requirements and must present their driving licence when you collect the vehicle. This service is arranged directly with the local company.

Pickup and Return

Pickup arrangements vary by location and company. Some vehicles are collected at an office counter, others at the airport terminal, and some can be delivered to your hotel. Your voucher states the exact address and instructions. Return procedures are also outlined in the voucher.

Where do I collect the vehicle?

The pickup location is specified in your voucher. Depending on the local company, you may collect from an office in town, a desk at the airport, or request delivery to your accommodation. Choose your preferred pickup time during booking, and the company will confirm availability.

What happens during the vehicle handover?

You will inspect the vehicle with a representative of the company. Any existing damage is noted in the rental agreement, which you sign before taking the keys. Fuel level, mileage, and any equipment such as a child seat are confirmed at this time. Contact details for the company are in your voucher.

Can I return the vehicle outside office hours?

Arrangements for out-of-hours return depend on the local company. Some offer key drop-off options, while others require return during office hours. Confirm the return procedure when you collect the vehicle or check your voucher for instructions. Late returns may incur extra charges.

Driving in Cyprus

Cyprus follows left-hand traffic. Speed limits are 50 km/h in urban areas, 80 km/h on rural roads, and 100 km/h on motorways. There are no toll roads or vignette requirements. Fuel stations include Shell, Petrolina, and EKO. The island is compact, making day trips across regions straightforward.

What are the main driving rules in Cyprus?

Drive on the left. Urban speed limits are 50 km/h, rural roads 80 km/h, and motorways 100 km/h. Seatbelts are mandatory for all passengers. Using a mobile phone while driving is prohibited unless you have hands-free equipment. Fuel stations are widely available, and there are no tolls.

Can I drive to the northern part of the island?

Crossing to the north requires written permission from the rental company. This must be arranged in advance. Not all vehicles are permitted to cross, and additional insurance may be required. Confirm with the company at pickup if you plan to travel north.

What if I have an accident or breakdown?

Contact the local company immediately using the phone number in your voucher. They will provide instructions and arrange assistance. Do not leave the scene of an accident without obtaining a police report if there is damage or injury. The company will guide you through the next steps.

Changes and Cancellation

If your plans change, contact us as soon as possible. Cancellation and modification policies vary depending on how far in advance you notify us and the terms of your booking. Always check the specific conditions stated during your reservation.

Can I cancel my booking?

Yes, but cancellation terms depend on when you notify us and the conditions of your reservation. Contact [email protected] with your booking reference. Early cancellations may allow a refund of the booking advance minus any processing fees, while late cancellations may result in forfeiture of the advance.

What if my flight is delayed?

Inform the local company as soon as you know about the delay using the contact details in your voucher. Most companies will hold the vehicle if you notify them promptly. Significant delays may require rescheduling, and availability cannot always be guaranteed during peak periods.

How do I get in touch if I have more questions?

Email us at [email protected] or visit our contact page. We are available Mon-Sun from 8:00 AM to 8:00 PM (GMT+2). Provide your booking reference if you already have a reservation, and we will respond as quickly as possible.